ReturnExpress

Expert Return Shipment Management

Professional return shipment management is a key success factor in after-sales services. We have therefore taken return shipments to the next level – to minimise stock levels, rapidly process warranty parts and optimise incoming goods processes in the warehouses. We make sure your return shipments reach your original sender – or another, pre-established return shipment recipient – quickly and are fully traceable.

Our ReturnExpress provides:

  • Customised return shipments for exchanges, replacement deliveries, repairs and warranty parts.
  • Flexibility thanks to a variety of pick-up options – either with the next delivery or through separate collection.
  • Faster internal processes through differentiation between various recipients of return shipments – for example, the repair shop or customer service department.
  • Automated, fully transparent return process with Track & Trace.

About us

Every night, we transport up to 160,000 packages with around 2,600 vehicles – from vehicle spare parts to operating equipment and excavator shovels. More than 1,000 employees ensure that your assigned goods reach your destination safely and before the start of work.

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Our service

Our service package adapts to your specific requirements: We offer packaging solutions, arrange drop-off point management with you, organise hazardous goods transport or take your wishes into account when picking up and delivering.
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+49 (0)1805 83 33 36

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