For the fast and efficient repair of high-tech systems
Maintenance or repair-related downtime in IT systems or in the telecommunication infrastructure is extremely costly for companies, because their mean entire departments or even entire workplaces are usually unable to work.
More than in just about any other sector, expert after-sales services – including a fast and efficient repair and maintenance service – are crucial in the high-tech industry. nox NightTimeExpress ensures that any defects which may arise in the afternoon are resolved by early morning the next day. This is because spare parts ordered up to the late afternoon are guaranteed to be available by the start of the next business day, preferably by 7:00 am. This service provides you and your customers with short response times, a greater degree of flexibility and reduced inventories in the supply chain.
In order to make the best of all possible time-saving potential, we can also supply spare parts directly to the boot of the technical vehicle. This obviates the need to pick up parts at a service centre or central warehouse.
We can also ship urgently needed spare parts to alternative addresses on your request, for example directly to the company itself. Or we can leave the parts at a PickPoint, so it can be collected by the next available technician. You can also opt for a combination of delivery types.
We can also manage your return shipments: reusable return shipments, warranty parts or incorrectly ordered components will quickly reach the original shipper through our transparent return shipping system.